Frequently asked questions
How do I pay my loans over-the-counter?
STEP 1: Go to www.unapay.com.ph. Click REPAYMENTS and choose Pay via Offline.
STEP 2: Enter your Promissory Note (PN) Number and click Next.
STEP 3: Select one of our over the counter payment partners.
- Cebuana Lhuiller
- Bayad Center
- SM Store
STEP 4:Enter the exact amount you’ll be paying at the outlet. Click Next.
STEP 5: Take a screenshot of your barcode (7-11) or reference code which you will use when you make your payments over the counter.
STEP 6: Proceed to your chosen partner outlet and pay your loan installment.
Congratulations! You have successfully paid your loan.
If you encounter any problems in paying your loans, please send an email to firstname.lastname@example.org and tell us how we can help you.