Frequently asked questions
What if my Lazada order is returned/cancelled?
When your Lazada order gets cancelled or returned, Lazada will automatically process your refund. Once the refunded amount is accepted, it would be reflected in your Lazada E-Wallet and tagged as "Rebates".
Note: All funds disbursed through UnaPay are considered final and good as cash. Repayments are would still follow as scheduled and is not affected by cancelled or returned orders.