Frequently asked questions
Signing Up
- How can I apply?
- How long would it take me to fill out the application?
- What are the officially accepted Primary ID?
- What are the officially accepted Proof of Income?
- I do not have a proof of billing under my name. Can I still apply?
- How long does approval process take?
- How will I know if my application is approved?
- What if my Lazada order is returned/cancelled?
- Why can't I upload my photos?
- I didn't receive my OTP, what should I do?